Allstate Life Insurance Ratings

   Effective Date: June 10, 2016

Your life insurance policy will “be in good hands” with Allstate, as its famous slogan says. Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate helps approximately 16 million households insure and protect what they have today to better prepare for tomorrow and on to retirement. Allstate received an overall score of 4 stars on our annual customer satisfaction survey of life insurance companies.


Customer Satisfaction Ratings

(272 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 10, 2016

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Reason for buying from Allstate
Customers of Allstate originally decided to purchase from the company for these reasons:
38%The insurer offered the best price.
30%The insurer's reputation.
17%Saw a commercial.
10%The insurer was recommended by a friend.
5%Was the company their parents had.
0%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 37%
  • 45%
  • 16%
  • 2%
  • 0%

About Allstate

Allstate received an overall score of 85.9 in our annual best life insurance companies survey. Its overall star ranking was 4 out of 5 stars. It also received a 4 star rating for its customer service from the surveyed customers. Allstate is the largest personal lines insurer that is publicly traded.

'In good hands'

Consumers are no doubt familiar with the insurers famous slogan, but consumers might be surprised to find the breadth of products offered by the company. Allstate offers insurance products for auto, home and life insurance, through Allstate agencies, independent agencies and Allstate exclusive financial representatives, as well as additional investment accounts. Not only can you set up and access accounts via phone or online, but Allstate boasts local agents in every state.

Allstate offers customers a couple of innovative solutions. LifeTrek, a simple questionnaire, helps evaluate your life insurance needs and goals. This tool provides a personal coverage plan for your life insurance needs as well as financial resources for future needs, like retirement income or college funding.

TrueFit is a type of term life coverage that allows the policyholder to pay for the protection they need, when they needs it. 

Products offered:

  • Term life
  • TrueFit
  • Permanent life
  • Whole life

Additional products offered:

  • Auto
  • Motorcycle
  • Home/Renters/Condo
  • Business
  • 529 College Savings Plan
  • Annuities
  • Mutual funds
  • IRA
  • Accident & Disability
  • Critical Illness
  • Long-term care insurance

Contact information

Corporate Headquarters

2775 Sanders Rd,

Northbrook, IL 60062

General correspondence

Allstate Insurance Company
P.O. Box 660598
Dallas, TX 75266-0598

General/claims: (800)255-7828