Northwestern Mutual scored five stars for value for price in our survey, and 42 percent of customers say they chose the company because it offered the best price. More than three-quarters say they would recommend Northwestern Mutual to a friend.
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customers were asked to rate their
satisfaction with the company’s customer service.
Customers were asked if they’re
satisfied with the price they pay for