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Northwestern Mutual Life Insurance Ratings

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Northwestern Mutual
A++
   Effective Date: May 05, 2016

Northwestern Mutual scored 4.5 stars for value for price in our survey, and 39 percent of customers say they chose the company because it offered the best price. More than three-quarters say they would recommend Northwestern Mutual to a friend.

100

Customer Satisfaction Ratings

(113 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
LIFE
89.3
N/A
% Who Would
Recommend to
a Friend
88%
% Who Plan
to Renew
N/A
Financial
Strength
Ratings

A++    May 05, 2016


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Reason for buying from Northwestern Mutual
Customers of Northwestern Mutual originally decided to purchase from the company for these reasons:
22%The insurer was recommended by a friend.
18%The insurer's reputation.
18%Financial stability.
15%The insurer offered the best price.
12%Was the company their parents had.
6%Ease of use.
5%Saw a commercial.
3%Had other insurance with this company.
1%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 49%
  • 39%
  • 11%
  • 0%
  • 1%



About Northwestern Mutual

Best Life Insurance Companies 2017

Northwestern Mutual Life has plenty to brag about in this year's survey. A healthy and hearty 88 percent of its members say that they would recommend their insurer to friends and family, and overall, the company's ranking was 89.3. Its "value for price" ranking was 4.5 stars (out of 5), and the customer service ranking was 4.25.

A legacy of financial strength and customer satisfaction

Founded in Janesville, Wisconsin in 1857, Northwestern Mutual has become the nation’s largest direct provider of life insurance. They offer a variety of insurance products such as life insurance, long-term care insurance, disability insurance, annuities, mutual funds, and employee benefit services. 

Throughout the years, Northwestern Mutual has accumulated over $155 billion in total assets and boasts having the highest financial strength rating and paying industry-leading dividends. According to Northwestern Mutual's website, existing clients account for more than half of life insurance sales in an average year. 

Northwestern Mutual offers a variety of life insurance products, including permanent, term, combination and variable policies.  Their life insurance policies can provide temporary protection, estate planning and cash accumulation. The company's CompLife product combines permanent life insurance with term options. 

Products offered:

  • Term life
  • Whole life
  • CompLife
  • Universal life
  • Variable life

Additional products offered:

  • Disability insurance
  • Long-term care
  • Annuities
  • Investment accounts
  • Education finding


Contact information

Corporate headquarters

Northwestern Mutual
720 East Wisconsin Avenue
Milwaukee, WI 53202-4797
Telephone: (414) 271-1444

Insurance and investments: (866)950-4644