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Northwestern Mutual Life Insurance Ratings
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Northwestern Mutual
A++
   Effective Date: March 20, 2015

Northwestern Mutual scored five stars for value for price in our survey, and 42 percent of customers say they chose the company because it offered the best price. More than three-quarters say they would recommend Northwestern Mutual to a friend.

Customer Satisfaction Ratings

(100 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
LIFE
85.6
N/A
% Who Would
Recommend to
a Friend
77%
% Who Plan
to Renew
N/A
Financial
Strength
Ratings

A++    March 20, 2015


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Reason for buying from Northwestern Mutual
Customers of Northwestern Mutual originally decided to purchase from the company for these reasons:
3% Saw a commercial.
13% The insurer's reputation.
42% The insurer offered the best price.
19% The insurer was recommended by a friend.
9% Was the company their parents had.
14% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 14%
  • 63%
  • 22%
  • 1%
  • 0%




Insure.com Redesign Survey