Northwestern Mutual Life Insurance Ratings

Northwestern Mutual
   Effective Date: June 10, 2016

Northwestern Mutual scored 4.5 stars for value for price in our survey, and 39 percent of customers say they chose the company because it offered the best price. More than three-quarters say they would recommend Northwestern Mutual to a friend.


Customer Satisfaction Ratings

(102 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A++    June 10, 2016

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Reason for buying from Northwestern Mutual
Customers of Northwestern Mutual originally decided to purchase from the company for these reasons:
39%The insurer offered the best price.
24%The insurer was recommended by a friend.
19%The insurer's reputation.
6%Other reason.
6%Was the company their parents had.
6%Saw a commercial.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 23%
  • 58%
  • 17%
  • 3%
  • 0%

About Northwestern Mutual

Northwestern Mutual life insurance scored 4.5 stars for pricing, and 4 stars for customer service in our best life insurance companies survey. These rates, along with the percentage of customers who would recommend the company to others, resulted in Northwestern Mutual obtaining an overall customer satisfaction rating of 4 stars. A remarkable 39 percent of responding customers said they purchased life insurance with Northwestern Mutual because it offered the best price. Northwestern Mutual pays yearly dividends to its policyholders.

A legacy of financial strength and customer satisfaction

Founded in Janesville, Wisconsin in 1857, Northwestern Mutual has become the nation’s largest direct provider of life insurance. They offer a variety of insurance products such as life insurance, long-term care insurance, disability insurance, annuities, mutual funds, and employee benefit services. 

Throughout the years, Northwestern Mutual has accumulated over $155 billion in total assets and boasts having the highest financial strength rating and paying industry-leading dividends. According to Northwestern Mutual's website, existing clients account for more than half of life insurance sales in an average year. 

Northwestern Mutual offers a variety of life insurance products, including permanent, term, combination and variable policies.  Their life insurance policies can provide temporary protection, estate planning and cash accumulation. The company's CompLife product combines permanent life insurance with term options. 

Products offered:

  • Term life
  • Whole life
  • CompLife
  • Universal life
  • Variable life

Additional products offered:

  • Disability insurance
  • Long-term care
  • Annuities
  • Investment accounts
  • Education finding

Contact information

Corporate headquarters

Northwestern Mutual
720 East Wisconsin Avenue
Milwaukee, WI 53202-4797
Telephone: (414) 271-1444

Insurance and investments: (866)950-4644