Northwestern Mutual Life Insurance Ratings
Customer Satisfaction Ratings
LIFE
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
75%
% of Customers
Who Plan to Renew
Who Plan to Renew
N/A
Financial
Strength
Ratings
Strength
Ratings
A++
April 27, 2012
Customer Reviews
- They have very competitive rates and their salespeople want to help you with your finances.
- Great to know that my children will be ok after I pass.
- Best value for the money.
- Honest, reliable. Good value for money.
- Great customer service. Good coverage.
- Custumer service is excellent.
Reason for buying from Northwestern Mutual
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 14%
- 61%
- 22%
- 2%
- 0%
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