Corebridge Direct life insurance review and ratings 2025

Our take

Corebridge Direct ranks No. 13 in our Best Life Insurance Companies ranking of 2025, receiving 4.16 out of 5 possible stars. AM Best, a credit rating agency, gave Corebridge Direct a grade of A (Excellent), the third-highest score possible. This implies that Corebridge Direct is a financially sound company that can pay for claims. Of the customers we surveyed, 85% reported being satisfied with the company, and 94% said they would recommend it. However, the insurer received more consumer complaints filed with the National Association of Insurance Commissioners (NAIC) compared to other companies we evaluated. The NAIC tracks complaints submitted by policyholders to state regulators. Below is our review of the full company and its line of life insurance products. It’s based on third-party metrics and an in-depth survey of insurance customers. Find the full methodology here, including an explanation of our survey scores.

Pros and Cons

How Corebridge Direct scores on customer satisfaction

Most customers we surveyed are happy with Corebridge Direct, with 85% saying they’re satisfied with the insurer’s customer service. However, the company didn’t do as well in J.D. Power’s customer satisfaction study, where Corebridge Direct ranked last.

How much does Corebridge Direct cost?

Corebridge Direct offers affordable term life insurance rates. A 20-year term policy for a 35-year-old non-smoker with a $500,000 death benefit costs $278 per year, nearly $100 cheaper than the national average of $377 annually.

How Corebridge Direct scores on ease of service

Corebridge Direct was one of the top-scoring companies in this category of our customer satisfaction survey, earning a 90% score, tying with Guardian.

How Corebridge Direct scores on policy offerings

Corebridge Direct also scored highly in policy offerings, with 87% reporting satisfaction with the company’s options. Guardian led in this category out of the 16 companies that made our best life insurance ranking.

How trustworthy is Corebridge Direct?

Around 89% of surveyed Corebridge Direct customers find the company to be trustworthy. Northwestern Mutual led this category and is the only insurer in our analysis to receive a 100%.

Do Corebridge Direct customers plan to renew?

The majority of surveyed Corebridge Direct customers said they plan to renew. Most insurers scored highly in this category, with four companies earning a 100% score.

Corebridge Direct product details

• • Term life insurance

• • Whole life insurance

• • Guaranteed issue whole life insurance

• • Quality of life insurance

• • Universal life insurance

Other services offered

• • Group accident and health insurance

• • Casualty insurance

• • Commercial property insurance

• • Cyber insurance

• • Excess and surplus lines

• • Management and professional liability

• • Multinational insurance

• • Corebridge Direct Programs

• • Specialty risks

• • Warranty and service programs

• • Individual and family solutions

• • Fronting and captive services

States where Corebridge Direct offers coverage

Graph

Table

States where Corebridge Direct offers coverage
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington D.C.
West Virginia
Wisconsin
Wyoming

Available

Not available

Note: Corebridge Direct is licensed to sell life insurance in all states except New York and Maine. In those states, insurance may be available through Corebridge Direct subsidiaries

Company background

Resources and Methodology