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John Hancock Life Insurance Ratings
X
John Hancock
A+
   Effective Date: March 20, 2015

Almost a third of John Hancock customers we surveyed say they chose the company because of its reputation, and 74 percent say they would recommend the insurer to a friend. John Hancock, a well-known patriot of the American Revolution, was inspiration for the company.

Customer Satisfaction Ratings

(100 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
LIFE
85.4
N/A
% Who Would
Recommend to
a Friend
74%
% Who Plan
to Renew
N/A
Financial
Strength
Ratings

A+    March 20, 2015


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Reason for buying from John Hancock
Customers of John Hancock originally decided to purchase from the company for these reasons:
12% Saw a commercial.
32% The insurer's reputation.
17% The insurer offered the best price.
17% The insurer was recommended by a friend.
15% Was the company their parents had.
7% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 25%
  • 49%
  • 24%
  • 2%
  • 0%




Insure.com Redesign Survey