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New York Life Life Insurance Ratings

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New York Life
A++
   Effective Date: July 15, 2016

New York Life is one of the top 10 largest life insurers in the United States, according to LIMRA. Among New York Life customers we surveyed, 31 percent say they chose the company because of its reputation and 30 percent chose it based on price.

100

Customer Satisfaction Ratings

(112 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
LIFE
84.8
N/A
% Who Would
Recommend to
a Friend
84%
% Who Plan
to Renew
N/A
Financial
Strength
Ratings

A++    July 15, 2016


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Reason for buying from New York Life
Customers of New York Life originally decided to purchase from the company for these reasons:
26%The insurer offered the best price.
23%The insurer was recommended by a friend.
21%The insurer's reputation.
10%Financial stability.
6%Other reason.
6%Saw a commercial.
4%Ease of use.
3%Was the company their parents had.
1%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 44%
  • 37%
  • 17%
  • 1%
  • 1%



About New York Life

Best Life Insurance Companies 2017

In this year's survey, New York Life Insurance Co.'s overall ranking was 84.8, and 84 percent of its members said that they would recommend the insurer. The individual marks, however, tell the story of why customers were impressed: for both categories of customer service and value for price, the insurer was given a 4.25 out of 5 stars.

170 years of financial experience and strength

Founded in 1845, New York Life is the oldest mutual life insurance company in America. It is present in all 50 states and is headquartered in New York. The company boasts numerous awards such as Fortune Magazine’s List of World’s Most Admired Companies and over twenty years on the Fortune 500 list. The company also offers several other products, including retirement services, investments, and insurance for businesses.

 

Life insurance policies offered

  • Term life
  • Whole life
  • Universal life
  • Variable Universal life
  • Long-term care insurance

Contact information

Corporate headquarters

New York Life
51 Madison Avenue, Suite 3200
New York, NY 10010
Telephone: 1-800-225-5695