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MetLife

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Customer Satisfaction Ratings

 
Product
LIFE
 
Overall +
79.39

Claims
Processing +
N/A
Customer
Service +
Value
For Price +
Additional Factors:

% of Customers Who Would
Recommend This Company to
a Friend
56%
 
% of Customers
Who Plan to Renew
N/A

+ See methodology & disclaimer
Customer Reviews

Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 29%
  • 27%
  • 38%
  • 2%
  • 4%

  • I get great service from the representative I use with Met Life. He is always keeping me abreast of current trends and keeps our policy updated and current as well as offering us financial advice. - Tennessee
  • They offered the most competitive rates and I have had no issues when calling them and asking questions. - Virginia
  • Been with them a long time. Very trustworthy. - New Jersey
  • The agent explains everything and answers questions. - Illinois
  • I have a good policy and a good agent. - New Jersey
  • I have had it long enough that the dividends pay the premiums. - Wyoming
  • My original financial advisor left the company and I did not find out from MetLife until quite a while later. On top of that they never had a new representative contact me. When I called and requested that one call me I never received a call, even to this day! - Vermont
  • The office is nearby, people are helpful and fast to deal with any issue. - Texas
  • They are always ready and willing to answer any questions I may have. - Arizona
  • They have been honest and fair. - Ohio

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