dcsimg

MetLife Life Insurance Ratings

X
MetLife
A+
   Effective Date: October 07, 2016

MetLife scored well, receiving 4 stars overall and 4.5 stars for "value for price." Almost a third of customers we surveyed say they chose MetLife because it offered the best price. Fortune named MetLife to its 2015 list of the “World’s Most Admired Companies.”

100

Customer Satisfaction Ratings

(123 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
LIFE
85.6
N/A
% Who Would
Recommend to
a Friend
84%
% Who Plan
to Renew
N/A
Financial
Strength
Ratings

A+    October 07, 2016


Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you



Reason for buying from MetLife
Customers of MetLife originally decided to purchase from the company for these reasons:
22%The insurer's reputation.
20%The insurer was recommended by a friend.
14%The insurer offered the best price.
11%Saw a commercial.
10%Other reason.
9%Financial stability.
7%Was the company their parents had.
5%Ease of use.
2%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 47%
  • 32%
  • 18%
  • 3%
  • 0%



About MetLife

Best Life Insurance Companies 2017

Metropolitian Life Insurance scored an overall ranking of 85.6 in this year's survey, and 84 percent of its members say that they would recommend the insurer. And it's easy to see why customers approve. They scored a 4.25 (out of 5) in both of the categories of customer service and "value for price."

Protecting life and limb

The origins of Metropolitan Life Insurance Company (MetLife) go back to 1863, when a group of New York City businessmen raised $100,000 to found the National Union Life and Limb Insurance Company. The new company insured Civil War sailors and soldiers against disabilities due to wartime wounds, accidents and sickness. In 1868, after several reorganizations and five difficult years, the company decided to focus on the life insurance business. A new company was chartered to sell "ordinary" insurance to the middle class.

Life insurance policies offered

  • Term life
  • Guaranteed acceptance whole life
  • Whole life
  • Universal life
  • Variable Universal life
  • Survivorship life

Contact information

Corporate headquarters

MetLife Life Insurance Company
200 Park Avenue
New York, NY 10166
Life insurance customer service: 1-800-638-5000