MetLife Life Insurance Ratings

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Customer Satisfaction Ratings

(156 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
LIFE
84.90
N/A
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
68%
% of Customers
Who Plan to Renew
N/A
Financial
Strength
Ratings

A+    November 17, 2011


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Reason for buying from MetLife
Customers of MetLife originally decided to purchase from the company for these reasons:
8% Saw a commercial.
32% The insurer's reputation.
21% The insurer offered the best price.
19% The insurer was recommended by a friend.
13% Was the company their parents had.
8% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 24%
  • 44%
  • 30%
  • 1%
  • 1%




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