Compare rates, discounts and satisfaction ratings. Auto Club Group is No. 6 among national carriers in our ranking of the Best Car Insurance Companies for 2026, with 4.30 stars out of 5.
Anna Baluch is a freelance financial writer from Cleveland, OH. She writes about a variety of topics, including debt management, credit cards, mortgages, personal loans, and student loans. Her work can be seen on Forbes, Newsweek, Realtor.com, Rocket Mortgage, Experian, U.S. Chamber of Commerce, and a number of other reputable publications. Anna holds an MBA in marketing from Roosevelt University.
Laura Longero is an insurance expert and executive editor of CarInsurance.com. With 15 years of experience simplifying complex financial topics, Laura provides clear, expert-backed guidance to help drivers make smart, confident decisions. Before joining CarInsurance.com, she was an award-winning editor for the USA Today Network.
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Auto Club Group (AAA Midwest/South) continues to stand out as one of the strongest regional insurers in our 2026 auto insurance survey, earning 4.30 out of 5 stars and placing sixth among national carriers. Serving millions of AAA members across 14 states, ACG pairs competitive pricing with reliable claims handling and some of the best bundling discounts in the industry.
Customers consistently praise the company’s policy offerings and overall service experience, and ACG earns high marks for trust and loyalty, reflected in a 93% trustworthiness score and a 92% renewal rate.
However, its digital experience lags behind that of top competitors, and its discount offerings are more limited compared to those of insurers with broader savings programs. Even so, for AAA members who value strong claims service, dependable support and meaningful bundling savings, Auto Club Group remains a compelling choice in the Midwest and Southern U.S.
Keep reading for the ratings overview for Auto Club Group (AAA Midwest/South) in the 2026 Insure.com Best Car Insurance Companies survey.
Auto Club Group is No. 6 overall among national carriers in our ranking of the 2026 Best Car Insurance Companies with 4.30 stars out of 5.
Insure.com surveyed 2,000 auto insurance customers, who rated their insurers on service quality, claims handling, policy options, discounts, digital tools and bundling. Scores were combined with AM Best financial strength ratings, NAIC complaint data and premium rate data from Quadrant Information Services to produce each insurer’s final rating.
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Auto Club Group offers auto insurance at an average monthly premium of $185, which is lower than many other leading insurers and lower than the category average of $209. It’s also cheaper than the other AAA affiliates in Southern and Northern California.
View the monthly rates for full coverage from the Auto Club Group and its competitors in the table below.
Eighty-nine percent of Auto Club Group (AAA Midwest/South) policyholders said they were happy with the insurer’s customer service. This is comparable to other large insurance companies, such as Allstate, GEICO and Progressive.
The Auto Club Group scored well when customers were asked about the ease of service, with 81% of policyholders reporting satisfaction. This category assesses the convenience with which policyholders can access their policy documents and modify their coverage. However, this score was seven points lower than the category average of 88%.
When it comes to policy offerings, 84% of Auto Club Group’s customers said they were satisfied with the company’s lineup of products. The majority of insurers’ scores were in the 80th percentile for policy offerings.
Policyholders highly recommend the Auto Club Group, with 89% stating they would recommend it to friends and family, placing it among the top five insurers for customer loyalty.
Ninety-three percent of survey respondents report trusting Auto Club Group, which may be primarily due to its longevity and strong brand name. Its score of 93% in this category was only one point below that of top national insurer Nationwide.
A majority of Auto Club Group customers (92%) who participated in the survey said they planned to renew their car insurance policies with the company.
Auto Club Group earned an 84% score for claims handling, which was two points higher than Travelers, the top national insurer, which scored 82%. This score was also several points lower than its AAA counterpart, Auto Club Enterprises (AAA SoCal), which won in this category with 87%.
For the digital experience, which assesses how policyholders feel about a company’s website and app, Auto Club Group scored a 76%, on the lower side.
The Auto Club Group earned only 68% of discounts in this year’s survey, but bundling auto insurance with home insurance was ranked the highest among all companies at 87%.
Scores in these categories were lower, on average, than in others – the average for discounts is 61%, and the average for bundling is 78%.
Note that savings and discount availability vary.
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Note: Availability is subject to change.
The Auto Club Group (ACG), also known as AAA Midwest/South, is one of the largest AAA clubs in the country, including AAA Michigan insurance, Auto Club Ins Assn (IL), Meemic Ins Co (MI), MemberSelect Ins Co (MN), Auto Club Group Ins Co (NE), Auto Club Group Ins Co (WI) and Auto Club Property-Casualty (WV).
Founded through the consolidation of several regional AAA motor clubs, ACG has grown into a major provider of auto, home, life and travel insurance, serving millions of policyholders and AAA members throughout the Midwest and South.
ACG operates through a strong network of more than 1,500 agents and local AAA branches, offering members roadside assistance, insurance products and travel services backed by the national AAA brand. The organization consistently earns strong financial ratings, including an A (Excellent) from AM Best for its insurance subsidiaries, reflecting its ability to pay claims and maintain long-term financial stability.
Contact Auto Club Group (AAA Midwest/South): Call 1-800-222-6424 or visit www.acg.aaa.com.
Methodology
In 2025, Insure.com surveyed more than 2,000 insurance consumers through an independent research firm, Dynata. Customers named their insurer and rated it on customer satisfaction, ease of service, policy options, claims handling, digital experience, discounts and bundling home with auto. We also asked whether they planned to renew, would recommend their insurer to friends and family and trusted their insurer.
For insurers with enough survey responses, we added:
With guidance from Prof. David Marlett, Ph.D., we applied the following weights to calculate each company’s final rating:
Each insurer received a rating between 0.5 and 5 stars.