American General Life Insurance Ratings

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160 years in business, 13 million customers served
Over $34 billion in claims and benefits paid
Committed to helping you protect your family’s financial future.

Customer Satisfaction Ratings

Product

Overall +

Claims
Processing +

Customer
Service +

Value
For Price +

LIFE

83.15

N/A

Additional Factors:

% of Customers Who Would
Recommend This Company to a Friend

78%

% of Customers
Who Plan to Renew

N/A

Financial
Strength
Ratings

A January 27, 2012

Methodology

A.M. Best Disclaimer & Ratings Definitions

Customer Reviews

Great customer service, and wants to help you any way they can.
They resolve complaints quickly.
Good pricing.
Great service.
Their customer service is wonderful and they answer all of your questions and concerns that you may have.
The people are nice.
Low monthly payments.
Good company and very easy to get in touch with customer service.
It's very decent and has great value for a great coverage.
If you want a low price but good coverage they're the ones to go by.
Good customer service.
They are very personable when they speak with me.
I've just started the policy, but they seem good.
Great rates.
They have great prices and great customer service.

Reason for buying from American General

Customers of American General originally decided to purchase from the company for these reasons:

5% Saw a commercial.
13% The insurer's reputation.
31% Ther insurer offered the best price.
27% The insurer was recommended by a friend.
16% Was the company their parents had.
9% Other reason.

Would you recommend this company?

already have
yes
not sure
probably not
no

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