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American General Life Insurance Ratings
X
American General
A
   Effective Date: March 20, 2015

American General earned five stars for customer service in our survey. A third of customers we surveyed say they chose American General because of its reputation and almost as many say they chose the company because it offered the best price.

Customer Satisfaction Ratings

(101 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
LIFE
84.8
N/A
% Who Would
Recommend to
a Friend
72%
% Who Plan
to Renew
N/A
Financial
Strength
Ratings

A    March 20, 2015


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Reason for buying from American General
Customers of American General originally decided to purchase from the company for these reasons:
23% Saw a commercial.
33% The insurer's reputation.
29% The insurer offered the best price.
5% The insurer was recommended by a friend.
6% Was the company their parents had.
3% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 35%
  • 37%
  • 25%
  • 1%
  • 2%




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